Summer is here and that means it’s time for vacations and making memories. Using your mobile devices, you can enhance those memories for years to come.
Don’t waste another minute of your precious summer vacation waiting on hold to talk to a customer service agent, take control of your customer service experience by using online customer service offerings to find the answers your need quickly.
According to DeviceBits, a provider of online self-service customer care tools, here are the top five tech questions that people are searching online for this summer and how to do them on Android and Apple devices:
1. Panoramic Photo Mode: Bring the beautiful scenery back from your vacation by taking a panoramic picture.
Apple: Open the camera app then, on the bottom of the screen, use your finger to scroll to the “Pano” setting. Next you will need to turn your phone to a “landscape” position. Begin with your device on one side of the scene you are trying to capture then select the shutter button. Slowly pan your device across the scene making sure not to tilt your camera too high or low.
Android: Select panoramic mode on the camera, then orient your phone in a “landscape” position. Next you will need to point your camera to an extreme left or right of the scenery that you want to capture. Press the shutter button and slowly pan across the desired scenery.
2. Turning off Cellular Roaming: Use your mobile device with Wi-Fi access without driving up your bill.
Apple: From the home screen, select the ‘Settings’ app. From there, scroll down and select ‘Cellular’. You can then switch the ‘Data Roaming’ toggle to the off position. Alternatively, you could simply switch your phone to “Airplane Mode” and only use your phone when Wi-Fi is available for the same effect.
Android: Press the ‘Menu’ key and select ‘Settings’. Select ‘Wireless & Networks’, then uncheck ‘Data Roaming’. Turning your device’s “Airplane Mode” on will also work.
3. Turning on the Personal Hotspot: Get Wi-Fi access when none is available for your other devices like tablets and laptops. This features is great for traveling to remote locations where internet access is unavailable.
Apple: From the home screen, select ‘Settings’ app and then scroll down to ‘Personal Hotspot’. Simply turn on the personal hotspot and follow the directions listed under the toggle.
Android: Some phones may feature an app dedicated to ‘Mobile Hotpot’. If the phone does not, open the ‘Settings’ app and find the ‘Tethering & Mobile Hotspot’.
4. Do Not Disturb Setting: Take time to get away from emails, incoming phone calls and text messages to enjoy your vacation and time spent with family and friends.
Apple: From the home screen, go to ‘Settings’ then select ‘Do Not Disturb’. Switch the ‘Manual’ switch to the on position.
Android: From the home screen, go to ‘Settings’ and then select ‘Sounds & Notifications’. From there, select ‘Do Not Disturb’.
5. Sharing Photo Albums Instantly: Rather than sending photos of your fantastic vacation individually, send a whole album at once with these options.
Apple: On the home screen, swipe up to access the control center. Press “AirDrop” to turn on AirDrop. Next, go to photo gallery and select the action button that resembles a square with an arrow pointing upwards. From that point, you should be able to select multiple images. Once all of the desired images are selected and have a blue check mark on them. Select AirDrop right below the image bank. Your images will be automatically added to anyone who’s in your contacts list, in the vicinity and who has their AirDrop on as well.
Android: Open the photo gallery app on the phone. Select the desired photos and then share them using the Bluetooth button.
DeviceBits delivers any service provider, application developer, telecommunications company, consumer electronics manufacturer and Internet of Things (IoT) provider a software platform to enable consumer self-service destinations across all digital channels. Our mission is to change how customers buy and receive support for consumer electronics through AI and machine learning, leveraging the vast amount of data available in their knowledge based systems and online. With this approach, we can predict consumer behavior and adapt the customer service destinations. For more information visit www.DeviceBits.com.